Privacy Policy

1. Introduction

At Numa, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully. By accessing or using the Service, you consent to the data practices described in this policy.

2. Information We Collect

3. How We Use Your Information

We use the information we collect for the following purposes:

• To create, maintain, and secure your account on the platform.
• To match brands with suitable creators using our AI-powered algorithms.
• To facilitate communication and collaboration between brands and creators.
• To process payments and manage financial transactions.
• To send you updates, notifications, and marketing communications (with your consent).
• To improve our platform, features, and user experience.
• To detect and prevent fraud, abuse, and security incidents.
• To comply with legal obligations.

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Between Users: Creator profiles are shared with brands during the matching process, and vice versa, to facilitate campaigns.
• Service Providers: We may share information with third-party vendors who provide services such as hosting, analytics, payment processing, and customer support.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal data, subject to certain exceptions.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Objection: Object to the processing of your personal data for certain purposes.
• Withdraw Consent: Withdraw your consent where processing is based on consent.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of certain features on our platform.

9. Third-Party Links

Our Service may contain links to third-party websites, services, or content that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

10. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Continued use of the Service after modifications constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@numa.co.in.