Terms of Service

1. Acceptance of Terms

By accessing or using the Numa platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you may not access or use the Service. These Terms apply to all visitors, users, brands, and creators who access or use the Service.

2. Description of Service

Numa is an AI-native UGC creator matching platform that connects Indian D2C brands with verified micro-creators for content campaigns. The platform facilitates the discovery, matching, communication, and management of brand-creator collaborations.

3. User Accounts

• You must provide accurate and complete information when creating an account.
• You are responsible for maintaining the security of your account and password.
• You must notify us immediately of any unauthorized use of your account.
• You may not use another user's account without permission.
• We reserve the right to suspend or terminate accounts that violate these Terms.

4. Brand Responsibilities

As a brand using Numa, you agree to:

• Provide accurate campaign details, budgets, and requirements.
• Treat creators with respect and professionalism throughout the collaboration.
• Make timely payments for completed and approved work as agreed.
• Not use the platform to solicit creators for off-platform transactions to circumvent fees.

5. Creator Responsibilities

As a creator using Numa, you agree to:

• Provide accurate portfolio information and follower metrics.
• Deliver content that meets the agreed-upon campaign requirements and deadlines.
• Create original content and not infringe on any third-party intellectual property rights.
• Disclose all sponsored content in accordance with applicable advertising laws.

6. Intellectual Property

The Numa platform, including its design, features, algorithms, and content (excluding user-generated content), is owned by Numa and protected by intellectual property laws. Creators retain ownership of the content they create unless otherwise agreed upon in a specific campaign agreement. Brands receive a license to use creator content as specified in the campaign terms.

7. Prohibited Activities

• Violating any applicable laws or regulations.
• Posting false, misleading, or deceptive content or information.
• Harassing, threatening, or intimidating other users.
• Attempting to gain unauthorized access to the platform or other user accounts.
• Using bots, scrapers, or automated tools to access the Service without permission.
• Engaging in fraudulent campaigns or manipulating engagement metrics.

8. Limitation of Liability

Numa is provided on an "as-is" and "as available" basis. We do not guarantee uninterrupted or error-free service. To the fullest extent permitted by law, Numa shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Service. Our total liability shall not exceed the amount paid by you, if any, for accessing the Service in the twelve (12) months preceding the claim.

9. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for any reason whatsoever, including without limitation, a breach of these Terms. Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which should survive termination shall survive, including ownership, warranty disclaimers, indemnity, and limitations of liability.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice before any new terms take effect. What constitutes a material change will be determined at our sole discretion. Continued use of the Service after changes constitutes acceptance of the new Terms.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at legal@numa.co.in.